FAQ – Frequently Asked Questions - Olive
01How do I contact you if I have a question?
For a quick way to get in touch, please fill out our contact form. One of our customer service reps will contact you as soon as possible.

If you need to speak with someone directly, please give us a call at +86-577-65795592 and one of our expert customer service technicians will be happy to help you.
02Do you offer Next Day Air Shipping?
Yes! All of our orders have expedited shipping options. However, we have the popular parts in-stock ready to be shipped the next day. Feel free to contact us and get our in-stock list.
03How long will it take to get my item?
In case of standard shipping, once the product leaves our fulfillment center, it should take between 3-5 business days for the product to reach you, depending on your location. When we source the parts, it can take 7 days for the product to get to you.
04I can’t find the part I’m looking for?
Although we support thousands of parts, we are not able to offer every part for every vehicle. If you are having difficulties locating a specific part, please fill out the form on our Contact Us page and one of our reps will be happy to verify if we can provide the part you are looking for.
05Are your auto parts new?
Yes! All of our parts are brand new. They will function and fit just like original parts did, and maybe even better!
06Will this part fit on my vehicle?
All of our products are guaranteed to fit the specific applications listed. You can verify fit by entering the category, make, and model on the home page.